Accessibility in the zoo
Whether on foot, with a pram or in a wheelchair – we strive to make it as easy as possible for all our guests to visit us. Should any problems or questions arise during your visit, our staff will be happy to help you. We look forward to seeing you!
Accessible events, exhibitions and experiences
On our website we indicate with appropriate icons which experiences are accessible for people with impairments.
The accessibilities in detail
Mobility Impaired
Events are accessible for people with mobility impairments.
Visually impaired
Events is suitable for blind and visually impaired people.
Hard of hearing
Events is suitable for people with hearing impairment.
Event for children
Event especially for children
Easy to understand
The event is particularly easy to understand.
Contact access
Phone: +41 31 321 15 15
E-mail: tierpark-bern@bern.ch
Feedback on the accessibility of the website
If you have noticed any deficiencies in the accessibility of content on our website, please fill out our feedback form. The feedback mechanism provides us with indispensable information for further barrier removal.
Frequently asked questions about accessibility at Dählhölzli Zoo
Access to the Dählhölzli Zoo is permitted for guide dogs for the blind. Please report to the ticket office at the Vivarium.
The many benches can be found scattered throughout the zoo area, more than half are equipped with backrests.
Small people, children in prams and wheelchair users also have a free view of our facilities.
Restaurant Dählhölzli, Tierparkweg 1, 3005 Bern – Open position on map.bern.ch
Dählhölzli car park, Thormannstrasse 78, 3005 Bern – open position on map.bern.ch
Admission to the Dählhölzli Zoo is free of charge for people in wheelchairs or people with a lake disability and for one accompanying person. Residents of care homes may also visit the zoo free of charge.
Visitors who require a companion dog/assistance dog may bring it with them for their visit to the Bern Animal Park. Please register at the cash desk at the Vivarium.
IThere are barrier-free toilets in the Dählhölzli Zoo near the “Eulen Bistro” and in the Vivarium.
In the Restaurant Dählhölzli, Tierparkweg 2, 3005 Bern you will find an obstacle-free Eurokey toilet.
A free wheelchair for the zoo visit is available at the Vivarium ticket office for visitors with mobility impairments, deposit CHF 50. We would be grateful if you could make a reservation by calling +41 31 321 15 15.
